Facebook buys customer service and chatbot startup Kustomer

  • November 30, 2020
Facebook has just completed its latest acquisition, buying up a company called Kustomer. The startup’s software creates a single-screen interface for businesses to manage their online conversations with customers and automate some interactions with t…

Microsoft Edge now offers a built-in coupon tool

  • November 19, 2020
Microsoft is adding a host of new shopping-related features to Edge — good thing too because it seems the Black Friday sales started earlier than usual. To start, Microsoft has tweaked Edge’s existing price comparison tool to make it more useful. Mi…

Google may turn YouTube into a shopping destination

  • October 9, 2020
At some point in your YouTube watching career, you’ve probably dug into the description of a video to tap on an Amazon referral link. Whether you’re into tech, photography, gaming or almost any other hobby, most channels use those links as a way to g…